Weekend orders are sent Monday morning. In order to return an unwanted item, the following criteria must be met. If the product is computer software or an audio/video recording it must be unopened.
The item must be in the original box and packaging. It is your responsibility to return the goods to us in a safe and secure manner and at your cost.We recommend you use the original packaging of the item to send the item back to us. If that's not an option, you should choose a box that is slightly larger than the item to allow for some extra protection. Whichever option you choose, please ensure that the packaging is strong enough for the contents and clearly shows. Original order details or parcel label. We will work with you to until you are satisfied. We sincerely hope that you can leave us a. Our normal business hour is. All messages and orders will NOT be processed at weekend and holidays.
We care about our valued customers and understand the concerns and frustrations you might have, and will try our best to resolve the issues. Thanks in advance for your patience.
It will encourage us to provide more perfect items and service.