And/or ask for photos of the product as proof of the return reason before accepting it. Customers are responsible to cover the cost of returning the package if the return reason is change of mind or order by mistake.No alternative methods are allowed. Please note that our products are coming with European Sepcifications and/or with European 2 PIN plug. The item "Valera SP4 RC Swiss Power4ever Professional Hairdryer Ions Generator Genuine New" is in sale since Friday, August 14, 2015. This item is in the category "Health & Beauty\Hair Care & Styling\Hair Dryers". The seller is "evokt" and is located in Berlin. This item can be shipped worldwide.